Job Opportunities at Konga Online Shopping Limited

Konga.com is Nigeria’s largest online marketplace. We launched in July 2012 and our mission is to become the engine of ecommerce and trade in Africa.

We serve an ever expanding customer base, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, Healthcare, Baby Products, personal care and much more.

Our range of services are designed to ensure optimum levels of convenience and customer satisfaction. These services include our lowest price guarantee, free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.

Konga.com goes beyond just making a name for itself as the foremost e-commerce platform in Nigeria. Konga chooses to empower Nigerians to sell their products to a wider audience. We give the local merchant nationwide reach and shipping services. Konga believes in a Nigeria where every small or large business owner is given an opportunity to succeed.

Konga is helping to provide that opportunity with the Konga Marketplace.

HEAD, SHARED SERVICES

DUTIES & RESPONSIBILITIES  
• To design, develop and deliver a new HR Shared Services function with the overall aim of delivering a high level of HR service that meets business and colleague needs, while maintaining the balance between risk, cost and service objectives
• To develop best processes to deliver a standardized and efficient service across all service areas of HR including Payroll, Pensions, Learning and Development, Resourcing administration and the provision of effective advice and support for line managers and employees
• Directs, plans and manages HR Shared Service Center teams in accordance with the organization’s strategic direction.
• To develop the HR Shared Services strategy for effective delivery of operational and transactional HR services.
• Lead on the development of the HR shared service function providing input into its resourcing, systems and function design;
• Manage the HR shared service function in meeting its customer needs and ensuring service delivery is aligned to the overall HR strategy, using best of breed processes and the most appropriate models and technology
• Ensure the HR Shared Services technology infrastructure supports efficient and customer focused delivery of processes, including easy to use, intuitive self-service functionality for employees and line managers
• Delivers HR services, procedures and processes that are considered value added, measurable, directly tied to Konga business objectives and aimed at increasing employee success and satisfaction.
• Works to build HR Service Center team performance and group commitments to goals and objectives and measures results to improve transactional efficiencies.
• Ensures there is a positive internal and external working relationship within the HR Shared Service Center team and with external customers by frequently communicating and soliciting feedback with both parties and by measuring customer satisfaction.
• Interacts and works closely with the VP, HR and HR Business Partners to identify deliverable gaps and possible solutions and develop leading strategies and appropriate polices, tools and techniques.
• Works with Human Resources and Field leadership to determine service level objectives.
• Identifies additional service offerings, department needs or opportunities for improvement.
• Stays up to date on trends and developments within functional area of expertise, constantly researches and uses best practices of similar and successful companies as benchmarks.
• Leads and participates on HR projects in support of the HR strategies.
• Other duties as assigned by Line Manager

SKILLS & COMPETENCIES  
• Significant experience in designing and building HR Shared Services;
• Significant experience in leading a HR Shared Services function in a large complex organisation; Experience in compensation and benefits
• Excellent customer service management experience demonstrating the flexibility and adaptability to deal with changing business needs in a fast paced environment;
• Excellent understanding of key financial and commercial measures and the impact of HR service delivery on the bottom line
• Strong in the use of Microsoft Office
• Experience with HRIS systems
• Mathematical / Accounting Skills

OTHER SKILLS
• Excellent management skills and ability to organize and plan effectively to meet both short and long range goals and objectives.
• Excellent oral and written communication skills and ability to convey business requirements and technical needs in a clear, concise, and effective manner.
• Excellent interpersonal skills and ability to work effectively with business partners and other employee’s staff.
• Possesses ability to manage multiple project plans successfully and simultaneously.
• Strong leadership capabilities with a passion to develop people
• Ability to establish credibility and influence key stakeholders at all levels
• Good team player, with excellent interpersonal and communication skills

QUALIFICATIONS & EXPERIENCE  
• Bachelor’s Degree in Human Resources, Business or related discipline
• Minimum of seven years of solid, diverse work experience in human resources or operations previous supervisory/ management experience or equivalent combination of education and work experience.
• Minimum 4 years managerial experience in human resources
Preferred Qualifications
• Experience in an HR Service Center
• Certificates, Licenses, Registrations or Professional Designations
• Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification is preferred.

FINANCE INVENTORY CONTROL OFFICER

JOB DESCRIPTION  
The role will be responsible for executing inventory control measures to ensure the company minimizes stock holding and maximizes stock system and paperwork accuracy. The position requires a diligent, focused and task driven individual with very good analytical and problem solving skills. Attention to accuracy and detail is required for this position.

DUTIES & RESPONSIBILITIES  
1. Review SAP and Magento physical alignment when investigation anomalies.
2. Oversee and be involved in all cycle counts daily, along with other queries.
3. Ensure the escalation of ALL unresolved queries to the Financial Controller.
4. Investigate Stock/Cycle Count Variances.
5. Ensure and Enforce current Inventory Control measures.
6. Ensure a clear understanding of all the warehouse policies, procedures and warehouse flows.
7. Ensure compliance to all security and housekeeping rules.
8. Adhere to company discipline and time keeping.
9. Consistently ensure feedback to the Financial Controller.
10. Prepare and send out a Stock Count Report for every Stock take.
11. Ensures that Finance Unit is carried along in any relevant Warehouse issue.
12. Ensure there are necessary approvals for ALL inventory adjustments.
13. Seek approval and update exceptional Inventory adjustments.
14. Periodic Inventory Valuation and roll forwards.
15. Periodic Obsolesce/Damaged Stock Report.
16. Monitoring of GIT and escalation of overdue “paid but not delivered” Orders.
17. Ensuring inventory Items are carried at the correct cost according to IAS 2
18. Produce daily reports to ensure key critical areas of the stock system are controlled and any discrepancies addressed and resolved.
19. Implement improvement processes and systems to reduce inventory, minimise costs and maximize working capital.
20. Write and maintain accurate written procedures for all main inventory control processes and functions.
21. Ensure integrity and accuracy of the stock management system
22. Manage control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved.
23. Manage other company account as needed.

SKILLS & COMPETENCIES  
• Have a detailed understanding of MRP and inventory control / management systems and ERP.
• Good interpersonal skills.
• Good conceptual understanding of inventory control.
• Good warehouse process skills understanding.
• Adherence to process and procedural requirements.
• Possess excellent personal organisation and business administration skills in accordance with modern best practice methods.
• Possess the ability to work productively, efficiently & effectively with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality
• Good written and oral communications skills, must work well within a team environment.
• Good problem solving and analytical skills.
• Articulate in completing tasks and achieving deadlines.
• Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

QUALIFICATIONS & EXPERIENCE  
• A BSc or HND graduate in Finance OR Accounting.
• At least 2 years’ experience in an inventory environment.

CLICK HERE TO APPLY

DUE DATE: 30 April, 2015
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