Konga.com is Nigeria’s largest online marketplace. We launched in July 2012 and our mission is to become the engine of ecommerce and trade in Africa.
We serve an ever expanding customer base, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, Healthcare, Baby Products, personal care and much more.
Our range of services are designed to ensure optimum levels of convenience and customer satisfaction. These services include our lowest price guarantee, free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.
Konga.com goes beyond just making a name for itself as the foremost e-commerce platform in Nigeria. Konga chooses to empower Nigerians to sell their products to a wider audience. We give the local merchant nationwide reach and shipping services. Konga believes in a Nigeria where every small or large business owner is given an opportunity to succeed.
Konga is helping to provide that opportunity with the Konga Marketplace.
EMAIL MARKETING STRATEGIST
JOB DESCRIPTION
The Email Marketing Strategist is responsible for the Digital marketing strategy of the organization. He is involved in strategic plan development (to include conducting research, making marketing recommendations and creating media plans) and developing account opportunities.
DUTIES & RESPONSIBILITIES
• Responsible for implementing all marketing/retail product landing pages on web, tablet and mobile.
• Ensure all product marketing pages are well optimized conversion and SEO.
• Work with the technology team on behalf of marketing for all technical implementation for marketing automation.
• Bring innovation to email marketing and implement tools to improve the service.
• Ensure due process are followed by other units that requires creative service from marketing.
• Identify, develop and deliver ideas through Innovation across channels/platform.
• Motivating and inspiring other unit members and also ensure proper knowledge transfer is done across different skill levels, to avoid lapses when one team member is down.
• Partner brilliantly with other departments and cross functional teams to deliver breakthrough content and execution across all channels (WEB, EMAIL & GSP).
SKILLS & COMPETENCIES
-UX/UI
-Creative design skills (Photoshop, Illustrator)
-Coding skills (HTML, CSS and a bit of JQUERY)
-Strategic and innovative thinking skills
-Data analysis
QUALIFICATIONS & EXPERIENCE
-Bachelor’s degree in any reputable University.
-Minimum of 4 years relevant work experience
MANAGER, STRATEGIC MERCHANT ACQUISITION
JOB DESCRIPTION
The Merchant Acquisition Manager will be responsible for business development focusing on but not limited to acquiring strategic/high profile merchants. He/she will focus on building and maintaining successful long-term relationships with these strategic merchants.
DUTIES & RESPONSIBILITIES
1. Transition existing suppliers (as the business needs) from retail to marketplace
2. Prospect and acquire new strategic accounts/business
3. Ensure a deep knowledge of the marketplace platform environment to ensure full merchant understanding of our value proposition;
4. Work with strategic partners to cross/up-sell products to achieve business targets;
5. Understand and roll-out strategic sales strategies and execution plans;
6. Manage strategic merchant relationships from qualification to post-sales set up to maintain service level standards;
7. Manage the whole sales cycle and sales closure to grow new business and acquire new strategic merchants;
8. Carry out other responsibilities as may be assigned by the VP, Marketplace Acquisition
SKILLS & COMPETENCIES
1. Transition existing suppliers (as the business needs) from retail to marketplace
2. Prospect and acquire new strategic accounts/business
3. Ensure a deep knowledge of the marketplace platform environment to ensure full merchant understanding of our value proposition;
4. Work with strategic partners to cross/up-sell products to achieve business targets;
5. Understand and roll-out strategic sales strategies and execution plans;
6. Manage strategic merchant relationships from qualification to post-sales set up to maintain service level standards;
7. Manage the whole sales cycle and sales closure to grow new business and acquire new strategic merchants;
8. Carry out other responsibilities as may be assigned by the VP, Marketplace Acquisition
QUALIFICATIONS & EXPERIENCE
Bachelor’s degree in any reputable University.
Experience in sales could be an added advantage
Minimum of 6 years work experience which should include at least 3 years with in a related role.
SOCIAL MEDIA MANAGER
JOB DESCRIPTION
The role is responsible for promoting a company’s brand, products and services via social media networks such as Facebook, Twitter, Tumblr, YouTube, LinkedIn and Reddit, amongst others. He/she shall also be responsible for writing and editing content.
DUTIES & RESPONSIBILITIES
1. Manage advertising on social media networks; Facebook, Twitter, Google Plus, etc.
2. Generate content for social & mobile marketing platforms
3. Send timely reports on advertising budget achievements as well as mobile traffic/revenue growth
4. Manage mobile marketing partners to ensure timely delivery of services (Facebook PMDs, Ad Dynamo, ROUTESMS, etc).
5. Development & execution of quarterly mobile marketing plan, including demand sales targets and tactics to achieve them
6. Reviewing and approving mobile channel content, before releasing, to ensure quality imagery, copy content, and brand true presentation
7. Develop new mobile marketing programs that increase brand awareness, increase text messaging sign-ups and drive sales
7. Regularly increase Konga's GSM mobile database and mobile traffic.
8. Develop and execute strategies to increase downloads and activations of Konga's mobile app.
9. Identify and test new reach and engagement mechanisms to inform future mobile marketing strategy. Test into new channels with the goal of diversifying the channel mix and identifying new sources of acquisition and engagement levers that scale.
10. Carry out other responsibilities as may be assigned by the Head, Digital Marketing
SKILLS & COMPETENCIES
-Training in data interpretation & data-driven marketing.
-Training in Google / IOS Mobile Analytics
-Project management training
QUALIFICATIONS & EXPERIENCE
-Bachelor’s degree in any reputable University.
-Minimum of 6 years relevant work experience
COPY WRITER/SOCIAL MEDIA OFFICER
JOB DESCRIPTION
Responsible for brainstorming, creating, and transforming ideas into words for articles, advertisements, publications.etc; writes words and text for television commercials, radio, Internet content, jingles, websites, press releases, flyers, and direct mail literature.
DUTIES & RESPONSIBILITIES
1. Publishes and manages content across all social media platforms [Twitter, FB, G+, LinkedIn, BBM]
2. Supports Creative Team with Copies for web images & newsletter theme
3. Gives creative designer directions on creating socially-engaging designs
4. Initiates strategies to improve engagement & conversion on social media e.g Facebook video review, G+ polls/ads, FB offers...
5. Assists with social media ads (facebook predominantly)
6. Liaises with retail on creating/editing viable calendar to promote conversion on social
7. Advises/supports Customer Care Team on ways to manage/improve social care.
8. Carry out other responsibilities as may be assigned by the Social Media Manager
SKILLS & COMPETENCIES
-Good Knowledge of MS Office Suite
-Excellent communication skills.
-Ability to multi-task
-Ability to work under pressure
QUALIFICATIONS & EXPERIENCE
-Bachelor’s degree in any reputable University.
-3 years of relevant work experience
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