Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management.
Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC. Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria
RECOVERIES OFFICER
MAIN PURPOSE OF THE JOB
Control and manage the administration of all recoveries (in-house and outsourced matters)
KEY RESPONSIBILITIES
• Effective management of recoveries on 180dpd & written off accounts in line with spe...ed recoveries strategies and after write-off strategies.
• Manage external agencies in line with approved SLAs.
• Action incoming correspondence within agreed timelines.
• Issue repossession orders as advised by relevant stakeholders.
• Maintain an accurate register of all repossessed items.
• Keep accurate records and control movement of files between the Bank and external agencies.
• Ensure written off accounts are blacklisted on all credit bureaux.
• Coordinate the asset disposal process end to end.
• Ensure file closure of irrecoverable accounts in line with approved processes.
• Ensure compliance with statutory, regulatory and SBG requirements, to protect the reputation of the Group and to avoid legal action/sanction in respect of regulatory compliance matters.
Key performance measures
• Recoveries metrics as agreed in KRAs.
• Collections rate on NPL book as agreed in KRAs.
• NPL not to exceed 10% of total book.
• Accurate capture and follow up of payment plans.
• Monthly stock checks.
• Monthly reporting on all recovery activities (in-house & outsourced).
• Incoming correspondence actioned within 48 hours.
• Annual review of closed files.
Important relationships
• Internal:
Develop and maintain working relationships with all internal stakeholders.
• External:
Excellent customer service.
Manage and maintain relationships with external agencies to achieve desired results.
HEAD, PERSONAL BANKING CREDIT EVALUATION
JOB PURPOSE
• To assist Personal Bank in achieving their asset growth targets by providing effective value adding risk management, whilst maintaining a quality-lending book, through judicious and effective management thereof.
• The delivery of a professional service to the business units, by assessing and evaluating credit facilities (new and/or existing) based on sound credit & financial principles which supports the minimizing of risk to the bank.
KEY RESPONSIBILITIES
• Evaluates whether Personal Banking proposals meet sound business criteria and credit risk falls within acceptable parameters, approve and recommends appropriate credit facilities including terms or conditions of facilities.
• Ensure accuracy and reliability of approvals within advised DA, or referrals to higher authority, on personal credit applications reviewed.
• Identifies, quantifies and evaluates sources of risk in relation to profitability of business proposals and financial viability of Retail clients as a whole, interrogates/probes.
• Utilizes Industry risk analysis available to identify and understand contextual threats to existing and potential clients.
• Ensure timely and quality credit assessment and decision are made.
• Manage adherence to the service level agreement that have been concluded.
• Builds relationship with Branch Managers and Account Analysts to improve quality of business proposals and turnaround time on credit evaluations.
• Detects and evaluate shifts or changes in key risk parameters and evaluate the implications of such changes on continued banking relationship.
• Actioning of the daily referral report and make decisions to pay or not based on the reason for excess and source of adjustment, the terms of sanction in existence and the risk to which the Bank is exposed.
• Issuing of sanction letters, clearly stating the conditions and requirements of the lending.
• Actively hindsighting lending decisions to ensure that correct procedure are being followed in the approval of facilities, which will prevent new NPL’s.
• Regular perusal of relevant internal & external communication, such as circulars, economic reviews on industries, & financial or industry publications to ensure that any development, new requirements or external risks are properly taken cognisance off in lending decisions or conditions of lending.
• Staff training internally (credit staff) and externally by supporting POR staff with the emphasis on the requirements to make a meaningful assessment of the credit risks involved.
•Manage the implementation of personal credit processing systems and software and monitor performance of same.
• Participate in PBB EXCO, CRMC and other relevant committees as required.
KEY PERFORMANCE MEASURES
• To achieve 100% compliance to agreed governance and control within PB Credit Evaluation.
• Effective management of credit loss within budget.
• Partner & Support Business for growth of quality risk assets
• People succession for all Key Roles within the Unit
• Timely and accurate submission of all required returns / reports.
• Control Costs within budget.
• To provided Customer Service to internal to ensure that their requests are dealt effectively and timeously(i.e within agreed TAT)
MANAGER, SPE...ED RECOVERIES
JOB PURPOSE
Manage a team of staff to minimize credit losses by constantly improving the collections on NPLs and, recoveries on the write-off portfolio.
KEY RESPONSIBILITIES
Risk Management
• Ensure that all the necessary systems and controls are in place to properly manage the NPL book, and maximise rehabilitation of accounts in arrears.
• To manage and control collection strategies and campaigns within the NPL environment with the aim of maximizing collection effectiveness and efficiency.
• Ensure effective and efficient repossession and disposal processes, secured storage facilities to be in place, as well as realising any attributable security.
• Operate within delegated authority levels, and ensure that have sufficient levels of mandate to perform day to day operations.
• Manage recoveries on the write-off portfolio.
• Ensure resolution of customer queries.
Relationships
• Liaise with business partners on developments within Spe...ed Recoveries, and their needs.
• Co-operative relationships between the various participants in the credit recovery processes.
People Management
• Establish an effective Spe...ed Recoveries structure and team, ensuring that all the required functions are adequately and timeously addressed.
• Ensure that people management and development frameworks and processes, including:
- recruitment and selection
- performance management
- talent management
- capacity building
- equity and diversity
• Develop team in the context of future capacity requirements
• Increase awareness amongst staff of statutory governance and legislation applicable to the Credit Control environment through appropriate training and accreditation interventions.
• Ongoing communication with staff regarding the need to ensure continual compliance.
Regulatory
• Ensure compliance with statutory, regulatory and supervisory requirements, to protect the reputation of the Group and to avoid legal action / sanction in respect of regulatory compliance matters.
• Monitor adherence to internal controls and regulatory requirements and enhance procedures, in need.
• Report any breaches and exposures to the Head of Rehabilitations and Recoveries.
• Provide relevant MI information as required.
Operational Management
• Implement and manage collection strategies and campaigns.
• Maintain a high level of customer service.
• Manage and maintain workflow.
• Any delegated ad-hoc function from Head of Rehabilitations and Recoveries.
KEY PERFORMANCE MEASURES
• NPL not to exceed agreed percentage of total loan book.
• Manage impairment charge within agreed budget.
• Recovery rate on NPL and write-off portfolio.
• Timely and accurate submission of all required returns / reports.
• Control Costs within budget.
• To provided Customer Service to internal and external customers to ensure that queries/issues are resolved expeditiously.
MANAGER, FINANCIAL INTEGRITY
JOB PURPOSE
• Create direction and focus for effective operation of the regulatory reporting function of Finance.
• Implement effective risk management processes in the department
• Drive the implementation of best practices in capital management.
KEY RESPONSIBILITIES
• Take responsibility for the completion of all aspects of the regulatory returns.
• Understand the requirements for regulatory reporting for the Bank and keep the bank up to date on regulatory changes.
• Coordinate CBN annual routine examinations.
• Attend to all queries coming from the submitted EFASS returns, and other ad-hoc requests from the regulators.
• Develop a financial risk dashboard and compliance framework for the department.
KEY PERFORMANCE MEASURES
• Ensure that all external reporting requirements are timeously met, including preparation of periodic regulatory returns in compliance with CBN/NDIC/FRCN guidelines.
• Ensure that all regulatory ratios are complied with.
• Zero
• Prompt resolution of all regulatory audit issues.
• Implementation of best practices in capital management.
• Implementation of best practices in risk management.
FINANCIAL CONTROLLER (HOLDINGS)
JOB PURPOSE
• To ensure the overall integrity and accuracy of the General Ledger as a basis for the preparation of Financial and Management Reporting
• To manage all matters relating to the operation of the following key functions within the finance department: financial reporting, accounts payable, accounts receivable, reconciliations and overall financial discipline.
• Preparation of financial reports for the Company and the Group
KEY RESPONSIBILITIES
• To lead in development setting of the Stanbic IBTC Holdings strategy and objectives
• Being the custodian of the General Ledger, Chart of Accounts, and the central repository for all Financial and Management information for the Company.
• Ensure that transactions are correctly and timeously recorded in the books of accounts.
• Manage the processing, payment and reconciliation of all suppliers.
• Manage all aspects of fixed asset accounting, ensuring that amounts ultimately recorded in the general ledger are correct.
• Perform detailed review and analysis of the Company and Group numbers to confirm the integrity and resilience of reported results.
• Facilitate the design and implementation of reporting systems to provide and communicate quality information.
• Understand the business information needs of Head office information receivers and align this with country management information needs.
• Provide reliable information and reports to SIHL EXCO to enable them to meaningfully direct the Company.
• Formalise finance and accounting processes and procedures (maintenance of the procedures manual)
• Participate in the development of the annual budgeting process
• Ensure maintenance of and adherence to Group accounting policies and procedures.
• Playing a leading role in coaching and developing his/her team
Key performance measures
• Ensuring that all internal and external reporting requirements are timeously met, including preparation of monthly and quarterly accounts, Group Accounts and Statutory Consolidated Annual Financial Statements
• Ensuring compliance with CBN and SARB reporting regulations
• Monitoring all Balance sheet and Income Statement account movements and ensuring that they reflect the correct balances and all relevant account reconciliations are performed and corrective actions taken timeously.
TO APPLY
Click on Job Title below:
RECOVERIES OFFICER
HEAD, PERSONAL BANKING CREDIT EVALUATION
MANAGER, SPECIALIZED RECOVERY
MANAGER, FINANCIAL INTEGRITY
FINANCIAL CONTROLLER (HOLDINGS)
DUE DATE: 21 April, 2015
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